DPA and GDPR
We and this website complies to the DPA (Data Protection Act 1998) and complies to the GDPR (General Data Protection Regulation) which came into effect from May 2018.
Use of Cookies & Visitor Tracking
The website uses cookies to improve user experience. As required by law, this website uses a cookie control system (where applicable), allowing user’s to give permission or deny the use of /saving of cookies on their computer or device. The website uses tracking software (Google Analytics) to monitor visitor engagement and usage. Personal information will be be stored, saved or collected.
Contact and communication
Contact through the website is done at the users own discretion. Any personal details are provided at their own risk. All personal information is deemed private and is stored securely until a time it is no longer required/is of no use. Where you have given your permission, we may use your details to send you information through our mailing list system (see Email/Marketing).
External website links, shortened URLs and third parties
All care is taken when listing external web links on the site. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Please make contact with us if you suspect any link to be suspicious. URL shortening is a technique primarily used across social media to shorten website URLs, examples of which can be found on https://bitly.com/ . Users should take caution before clicking on any shortened URL link. We cannot be held responsible for any damages caused by visiting any external web links or shortened URLs.
Social media
We have official profiles on social media:
Facebook – @lakesandcountryescapes, Instagram – @lakesandcountryescapes
Users are advised to verify profile authenticity before engaging with or sharing information. We will never ask for any personal details or passwords on our social media platforms. We reserve the right to use content/imagery shared with us across our social media platforms.
Email and Marketing Contact
We use the Mailchimp email marketing service to inform subscribers about news, services & special promotions. Users can subscribe to our mailing list through our website using the online automated system. On sign up users give explicit permission for us to make contact via email. On subscription, user details are processed, managed and stored in accordance with current regulations.. Subscribers can unsubscribe at any time. Mail-shots may contain tracking beacons / tracked clickable links in order to track subscriber activity within email marketing messages. You can read the privacy policy of MailChimp here https://mailchimp.com/resources/
Complaints
If for any reason you are not fully satisfied with the way your privacy complaint has been handled, you may refer your complaint to the data protection regulator: Information Commissioner’s Office (ICO): https://ico.org.uk/concerns.
Changes to Our Privacy Policy
All changes to our privacy policy will be published here. Where required by law, consent will be obtained to make these changes.